Patient’s Guide to HIPAA – Basic Rights: Are There Any Other Requirements for the Right to Receive a Confidential Communication?
You are reading the Patient’s Guide to HIPAA, FAQ 28 .
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FAQ 28: Are There Any Other Requirements for the Right to Receive a Confidential Communication?
A plan or provider can condition the accommodation on the patient providing an alternative address or means of contact for information about how payment will be handled. This means that you can’t ask someone to send all bills to the White House unless you are the President.
There’s an exception for emergencies. No matter what restriction a covered entity agreed to, it can ignore the restriction in case the information is needed to provide emergency treatment. Fair enough.
Roadmap: Patient’s Guide to HIPAA: Part 2: Basic Patient Rights: Right to Request Confidential Communications (FAQ 28 of 65)