Federal Trade Commission (FTC)

When TVs watch you: What we learned from the FTC’s VIZIO case

Television maker VIZIO is paying $2.2 million in penalties to settle charges after the FTC and the New Jersey Attorney General’s office brought a complaint against the company for violating its customers’ privacy. The complaint against VIZIO stated that the company collected detailed information on millions of its customers TV viewing habits without their express consent, and that VIZIO facilitated something called “data appending,” which is when even more detailed information is added to existing customer profiles.

Update: EU, US reach new Safe Harbor deal

Update for February 29, 2016: The US and the European Commission have released new details about the proposed Privacy Shield program. We have published a new post about this release here. Briefly, the US Department of Commerce has released a 132-page package containing the program principles, letters from the FTC, the Department of Transportation, the Office of the Director

Do Not Call List: more than 222 million numbers registered and still growing, but robocall complaints growing

Every other year, the US Federal Trade Commission issues a report about the national Do Not Call registry to Congress. The FTC has recently released its newest report, and by all measures, the Do Not Call registry is still strong and growing. It is not without its snags, however. For example, complaints about robocalls have increased,

EConsumer.Gov: Improved and updated multi-national consumer complaint website

At the World Privacy Forum, consumers frequently approach us and ask us where they can complain about privacy and security issues. It is not unusual for us to hear about issues like online scams and phishing schemes that cross country borders. The Econsumer.gov website is designed to help consumers with exactly these sorts of issues. The