Consumer Tips

EConsumer.Gov: Improved and updated multi-national consumer complaint website

At the World Privacy Forum, consumers frequently approach us and ask us where they can complain about privacy and security issues. It is not unusual for us to hear about issues like online scams and phishing schemes that cross country borders. The Econsumer.gov website is designed to help consumers with exactly these sorts of issues. The

Consumer Tips: World Privacy Forum’s Top Ten Opt Outs

Many people have told us that they think opting out is confusing. We agree. Opting out can range from the not-too-difficult (the FTC’s Do Not Call list is a fairly simple opt out) to the challenging (the National Advertising Initiative opt out can be tricky). Our hope is that this list will clarify which opt out does what, and how to go about opting out.

Consumer Tips – Facebook Privacy Guide: Finding and using Privacy Shortcuts

Facebook has a “privacy shortcut” menu that gives you quick access to key privacy settings. You may have missed this feature, because it is behind an icon, and not everyone clicks through every icon. It’s worth finding the Privacy Shortcuts, though, because you can quickly check the privacy of your status posts, view how your page looks to the public, see what you’re tagged in, block users, and other things. Here are some tips on where you can find the privacy shortcuts on desktop and mobile.