Elder financial abuse is a terrible crime, and it has not gotten nearly the attention it deserves. Today the Consumer Financial Protection Bureau (CFPB) issued a important report to financial institutions about what they can do to spot this issue. The World Privacy Forum has testified about senior identity theft — including financial and medical
At the World Privacy Forum, consumers frequently approach us and ask us where they can complain about privacy and security issues. It is not unusual for us to hear about issues like online scams and phishing schemes that cross country borders. The Econsumer.gov website is designed to help consumers with exactly these sorts of issues. The
Many people have told us that they think opting out is confusing. We agree. Opting out can range from the not-too-difficult (the FTC’s Do Not Call list is a fairly simple opt out) to the challenging (the National Advertising Initiative opt out can be tricky). Our hope is that this list will clarify which opt out does what, and how to go about opting out.
The FCC has announced that it will be considering a declaratory order and ruling June 18, 2015 on more than 20 petitions about robocalls. The ruling would update and clarify the Telephone Consumer Protection Act. The news is very good for consumers, because the FCC has stated clearly in its announcement that phone companies must do more
This coming Thursday, Pam Dixon will be presenting new research on collections scoring, privacy, and impacts on low and middle income consumers. The Dixon/Gellman report, The Scoring of America, sparked a national conversation about analytics and fairness in the realm of consumer scores. This talk focuses on one particular category of scoring, that of using