The World Privacy Forum joined the US PIRG, the National Consumer Law Center and other signatories in a joint letter to the US Federal Trade Commission and the Consumer Financial Protection Bureau regarding the recent Experian data security breach. The letter asks key questions about the breach, and requests the FTC and CFPB to assist
Today, the FTC announced a court order against a credit repair company that charged consumers advance fees for credit repair services. This has reminded us that credit repair scams are alive and well. The FTC publishes several good consumer guides around credit repair, so does the Consumer Financial Protection Bureau. Here is a summary of
In 2012, the US Federal Trade Commission brought a remarkable case against Equifax for selling consumer financial information — which included credit scores and late mortgage payment information– to companies offering services to consumers in financial distress. The World Privacy Forum commented to the FTC on this case, which was important for a number of reasons.
The World Privacy Forum appreciates the opportunity to submit comments to the Consumer Financial Protection Bureau’s (CFPB) proposed policy statement about the CFPB’s proactive disclosure of credit card complaint data. The proposed statement appeared in the Federal Register on December 8, 2011 at 76 Federal Register 76628, http://www.gpo.gov/fdsys/pkg/FR- 2011-12-08/pdf/2011-31153.pdf and at https://www.federalregister.gov/articles/2011/12/08/2011-31153/disclosure-of-certain-credit- card-complaint-data.
Financial privacy – Privacy Act — The World Privacy Forum filed comments today urging the U.S. Treasury Department to obtain consumers’ consent before checking their credit reports. Consumers who participate in the government’s Home Affordable Modification Program (HAMP) — an Obama administration program created to help consumers renegotiate their mortgages so they can keep their homes — must allow the Federal Government to check their credit reports without first obtaining consent. This procedure sets a negative precedent, and is at odds with consumer expectations of privacy. The Treasury gave itself this power in an obscure set of “Routine Uses” in a Privacy Act notice published along with the proposed system of records for the program. The World Privacy Forum has objected to this, and has filed detailed comments with the Treasury about the lack of consumer consent. The public comment period on this program is open until September 4, 2009.