E-mail, Web, and Social

Thousands of complaints about kids’ expensive bites of Apple’s “in-app purchases” draw attention from the FTC

It sounds so innocent: the Tap Pet Hotel app for kids. But one mother complained to the FTC that her child tapped up $2,600 of in-app purchases up while using the app. Other parents complained about unauthorized purchases by children of up to $500 for apps like Dragon Story and Tiny Zoo Friends. These, and

Consumer Tips: What to do about the NSA address book snooping

The Washington Post published new revelations from Edward Snowden’s leaked documents that revealed that the NSA is scooping up millions of email and IM address books globally. This is a serious piece of snooping business, and it deserves immediate attention on a policy level. For people who are reading this and wondering what you can do today, right now, here are some immediate steps to take.

Consumer Tips: World Privacy Forum’s Top Ten Opt Outs

Many people have told us that they think opting out is confusing. We agree. Opting out can range from the not-too-difficult (the FTC’s Do Not Call list is a fairly simple opt out) to the challenging (the National Advertising Initiative opt out can be tricky). Our hope is that this list will clarify which opt out does what, and how to go about opting out.